Frequently asked questions

01

About HOM

What is HOM?

HOM is a strength training studio in Estoril. Sessions are 50 minutes, instructor-led, and built around a spring-based machine that creates continuous tension through every movement, structured to keep challenging you as you progress. Capacity is limited to nine clients per session, so the instructor stays close to everyone. Everything is built around the training: a private Recovery Room with infrared sauna and red light therapy to accelerate recovery, and our in-house juice bar with functional blends to support performance.

Where are you located?

Av. Sabóia 935 Loja A, 2765-395 Estoril. We are a few minutes from Cascais, with free street parking available on and around Av. Sabóia.

Is this Pilates?

No. Our machines can sometimes be mistaken for Pilates reformers, but the concept and the training stimulus are different. It is strength training performed on spring-based machines. With a focus on time under tension, each movement is slow and controlled, improving neuromuscular connection, strength, and stability. If you have a Pilates background, you will find some familiar movement principles, but the intensity will be new.

02

Your first visit

Do I need experience?

No. Sessions are suitable for all levels. If it is your first time, arrive 10 minutes before class to get a tour of the studio and a brief machine walkthrough and injury screening. Your instructor will guide you through the setup and adapt the session where needed.

What should I bring?

Grip socks are required for all sessions. Intro offers include a pair. Otherwise, bring your own or buy a pair at the studio. Wear activewear that allows you to move comfortably. Jewellery is not recommended. You can bring your own water bottle and fill it up at our filtered water station.

What amenities are available at the studio?

We provide fresh towels, Dyson hairdryers, premium toiletries, private shower and changing room, and filtered water. Phone chargers are available inside each locker.

Can I bring personal belongings into the training room?

For safety and focus, personal belongings are not permitted inside the training room. Water bottles are welcome. All other items should be stored in the lockers provided before class begins.

What is your phone policy?

We ask everyone to keep their phones off during class to protect the focus and privacy of everyone in the room. You’re welcome to take photos or videos before or after class.

What's your late entry policy?

Doors close when class starts. Once the door is closed, we can't let anyone in, for your safety and to protect the session for everyone already on the machines. On your first visit, arrive 10 minutes early: that time is for your onboarding and cannot be skipped.

03

Bookings & memberships

How do I book a class?

Through the Book Now tab. Pick the class you want and you will be taken to Momence, our booking platform, to create an account, if you do not have one yet, and confirm your spot.

What is the cancellation policy?

Cancellations must be made at least 12 hours before the session. Late cancellations and no-shows result in the loss of that session credit. Class sizes are limited, and late cancellations affect other clients on the waitlist.

Are memberships transferable?

No. Memberships are personal and non-transferable.

Can I freeze my membership?

Yes. All memberships include a 1-month freeze per year, taken in weekly periods, after the initial 3-month period. If you need more time, additional freeze time can be requested by email at hello@highonmovement.com. Maternity freeze has no time limit: your place is held through pregnancy and until after the first eight weeks postpartum.

Can I cancel my membership?

Yes. Just send us an email at hello@highonmovement.com 30 days before your membership contract renews.

Do you offer corporate or group bookings?

Yes. Get in touch through our Partnerships & Events page, or email us at events@highonmovement.com for details.

04

The studio

What are the opening hours?

We are currently operating under our Opening Schedule, with classes running Monday through Sunday on a limited timetable. More classes will be added soon. You can view the current schedule on the Book Now page.

Is there parking?

Free street parking is available on and around Av. Sabóia. The area is generally accessible by car throughout the day.

05

Health & safety

Are there any health restrictions?

If you are managing an injury or a medical condition, consult your doctor before attending and tell your instructor before class, so the session can be adapted. For your safety, we cannot offer infrared sauna or red light therapy if you are pregnant, if you have given birth and your doctor has not yet cleared you, if you have had recent surgery, or if you have a heart, neurological or autoimmune condition, open wounds, skin infections, burns or rashes, or sensitivity to heat or light.

Can I train during or after pregnancy?

Yes, with your doctor's clearance. Tell your instructor before class and the session will be adapted to your stage. The Recovery Room is not available during pregnancy, or after giving birth until your doctor has cleared you.

How intense are the workout sessions?

Sessions are high-intensity and low-impact. The spring-based machine creates continuous muscular tension with minimal joint stress. Instructors offer progressions and modifications throughout: it's your choice whether to take them, and your instructor will always guide you to the right option, never at the expense of perfect form. Expect a demanding class, programmed to challenge you whatever your fitness level is.

06

Equipment & payments

What equipment does HOM use?

A spring-based resistance machine. It uses continuous spring tension to create full-body muscular engagement throughout every movement. There are nine machines in the training room.

What payment methods do you accept?

Major debit and credit cards, processed through Momence. We do not accept cash payments.

Do you offer refunds?

All purchases are final. Session credits can be used within their validity period in accordance with studio policy.

Do you sell merchandise?

Yes. HOM merchandise is available at reception.

Any questions? The team is always available to help.

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